Return & Shipping Policy
Contact Information: Schowachert@gmail.com | 817-291-0327
Return policy: You have 30 days to return any items for a refund or exchange. Items must be in new and unused condition. Shipping fees will be refunded if there was an error in your shipment. I stand by my work, so please let me know if there are any issues so we can come to a favorable resolution.
Please contact me before you return any items. Returned items that have not been approved may not be eligible for a refund or exchange.
Shipping policy: Orders are generally shipped within 2 to 3 business days for ready made items. Made-to-order items typically have a 3 to 5 day production timeline and are shipped within 1 to 2 days after completion. Domestic shipments over $70 are shipped UPS ground.
I do ship to a number of international locations. shipment cost is calculated at checkout based on the size and weight of the shipment. International customers are responsible for any VAT or other duties/fees associated with the shipment.